Reference

Open the asian300 Privacy Policy

asian300 Privacy Policy explains how we collect, use and protect the details connected with your account, wallet activity and device access.

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asian300 Open the asian300 Privacy Policy
ASK ABOUT PRIVACY

Switch to the Right Privacy Contact

A privacy question should not leave you searching through payment screens. We provide a direct route through our support area for questions about your account record, cookie settings, wallet references or a…

Account privacy Use our support area when you want to know which account details we hold or why phone verification is connected with account access. We may ask you to confirm the account phone number before discussing personal records.
Wallet records For DANA, OVO, GoPay or QRIS questions, send the payment reference and approximate time shown on your receipt. We use those details to locate the relevant record while avoiding requests for your wallet password or PIN.
Policy requests Ask through the privacy contact route if you want a copy, correction or deletion review for data connected with your account. We may need an account check first, so a request cannot be made safely from an unverified contact alone.
DATA HANDLING

Browse the Privacy Controls We Use

We handle privacy as part of the account flow rather than as a separate promise hidden from the cashier path.

Account details

We may collect your phone number, verification result, account settings and support messages because they help create access, answer requests and protect the account. We use these details for the stated account purpose rather than asking for unrelated personal material.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account transaction can create a reference, amount and status record. These details help us reconcile the cashier path and answer receipt questions without storing your wallet password.

Cookies and sessions

Cookies can keep your signed-in session and language or display choices available as you move from a mobile browser to the lobby. Browser controls let you clear or restrict them, though the account area may ask you to authenticate again.

Security checks

We use phone verification, session signals and account activity records to identify unusual access. If a sign-in or wallet status looks inconsistent, we may pause the relevant check and ask for account confirmation before sharing personal details.

Retention process

We keep personal data only while it supports account operation, security, dispute handling or a legal requirement that applies where local law permits. When a record no longer has a valid purpose, our process removes it or changes it into a non-identifying record.

Change requests

You can ask us to correct inaccurate account data, explain a collection purpose, provide an available copy or delete eligible details. Send the request through our support area with enough account context for us to verify ownership safely.

Get Answers About Your Privacy Policy

These answers address the privacy searches we hear most often from Indonesian customers. They cover account access, payment records, cookies, retention and requests made through asian300 support. If your situation is unusual, contact us with the relevant account reference and we can explain which policy section applies where local law permits.

The asian300 Privacy Policy covers account details, phone verification, device and session records, cookies, support messages, payment references and account activity. It also explains retention, security handling and the ways you can ask for access, correction or deletion where local law permits.

We use your phone number to create the account path, complete the clear verification step and help distinguish you from an unknown person requesting account details. It may also help us locate support records, but you should never send your verification code or wallet PIN.

Yes. The policy covers references and status records created when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We use those records to reconcile a payment and answer receipt questions; we do not need your wallet password.

Send a request through our support area and state whether you want a copy, correction or explanation of a data purpose. Include the phone number linked with your account or another safe reference. We verify ownership before discussing or changing personal records.

Cookies can maintain your session and selected settings when you use a mobile browser from login to the lobby. You can restrict or clear them in your browser controls. If you do, the account area may require another verification step before access continues.

We retain account information while it supports account operation, security checks, payment disputes, support handling or a legal requirement that applies where local law permits. After that purpose ends, we remove the record or make it non-identifying under our retention process.

You can submit a deletion request through our support area. We first verify that the request comes from the account owner, then assess which records are eligible for removal. Some information may need to remain for security, disputes or legal duties where local law permits.

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